Tagiru. FAQ
As an Ayurvedic Facility, there are some points to note regarding Ayurveda treatment & stay that are different from those of a typical hotel.
Please read through all of the information before proceeding with the reservation process.
<Reservation & Traveling>
Q: Please tell me the process to complete the reservation.
A: Due to the nature of our long-term Ayurvedic retreat, we require a few steps before confirming a reservation. Please follow the process below:
1. Check room availability [here].
2. Fill out the “Reservation / Inquiry Form” with your preferred dates from [here] (In the middle of the page)
3. Our staff will respond to your inquiry via email.
4. After confirming your schedule and flight details through email communication, your reservation will be finalized.
Please note that availability changes frequently, so we kindly ask you to check the latest status [here].
Q What is the recommended length of stay?
A. We recommend staying for at least 14 nights (15 days) to fully experience the Panchakarma detox program.
In some cases, we accept reservations for stays of 8 nights or more, but for stays under 2 weeks, treatments will be adjusted based on your health and schedule. Panchakarma may not be offered depending on the doctor’s assessment.
Q. What is the minimum stay requirement?
A. It varies by season.
・November to April: Minimum 10 nights
・May to October: Minimum 8 nights
As we are committed to providing authentic Ayurvedic treatments that require time and care, we kindly ask for your understanding. During peak seasons, a minimum of 2 weeks may be required.
Q: How can I change my reservation details and what is the cancellation policy?
A: As for changes to the reservation details, we believe that there has been a series of communication with our staff via e-mail etc. during the reservation process, so please let us communicate individually.
Cancellations can be made free of charge up to 1 month (30 days) before departure. After that, a cancellation fee of 50% will be charged from 1 month to 2 weeks (14 days before), 80% after 2 weeks (14days before), and 100% after 1 day before arrival date.
Q. What are the payment options?
A. You can pay:
On-site with cash or credit card (VISA / MasterCard / UnionPay*). On-site card payments will be charged in Sri Lankan Rupees at the current exchange rate.
*AMEX is not available.
Q. Can children stay at the hotel?
A. To maintain a serene environment for Ayurvedic treatments, we accept children aged 12 or older, who can safely stay on their own. Please also note that meals are Ayurvedic (primarily vegetable-based curries), which may not suit all children’s preferences.
Q. How many people can stay in one room?
A. Up to 2 guests per room. We usually offer double rooms, but twin rooms are also available depending on the reservation status.
Please let us know in advance whether you prefer:
・One king-size bed (spacious for two), or
・Two separate beds* (room may feel more compact)
*We have only limited guest rooms of Two separate beds.
Please note that we may not be able to accommodate your preferred bed type depending on availability.
Q: What do you suggest for the transportation between the airport and the hotel?
A: We recommend hiring a private driver to transport between the Colombo’s Bandaranaike International Airport, and the hotel. We will arrange it according to the arrival and departure time of the plane. Please contact us for more information.
Q: I would like to travel and stay immediately (about 2 to 5 days after the inquiry). Is that possible?
A: It may be possible however it would depend on the availability of the rooms and the status of the items necessary for the customer’s travel. We will respond as quickly as possible, so please contact us using the inquiry form.
Q: Please provide me with the information needed for boarding an airplane and immigration to Sri Lanka.
A: All entry into Sri Lanka requires a tourist visa. Please contact us and we will assist you in obtaining it.
Q: Where is the hotel located?
A: We are located about 80-90 minutes by car south of Colombo city. It is in an area called “Induruwa” where you can see the Indian Ocean in front of you.
<Tagiru. Ayurveda Resort>
908 Habakkala, Maha Induruwa, Sri Lanka 80510
<Tagiru. Maha Ayurveda Resort>
Galle Road, Yalagama, Induruwa, Sri Lanka 80510
Q. Can I stay if I’m pregnant?
A. Yes, we welcome pregnant guests between 3 to 6 months (7 months and later is not allowed).
Treatments will be adjusted:
・No herbal medicines
・No strong or prone-position therapies
Gentle massages with warm oil and the calming natural environment are often appreciated by pregnant guests.
Q: There have been various reports about the political and economic situation in Sri Lanka. Is it safe to stay there?
A: Yes, you can stay with peace of mind. There was temporary confusion around June in 2022, but it has calmed down and you can travel safely. Tourists from all over the world are returning. In addition, Tagiru. is located in a relatively quiet area in Sri Lanka, so you can spend a safe and secure time away from the hustle and bustle of the city.
<Stay & Services>
Q: What happens during my stay?
A: There is a page [here] where you can see the general schedule of a typical day at tagiru., so please check the page.
Q: Can I receive authentic Panchakarma?
A: “Panchakarma”, which is the most authentic body cleaning, is recommended for those who stay for about 2 weeks. On the other hand, we also offer cleaning services that are tailored to individual’s physical condition and circumstances for guests with shorter stays.
Q: Is there a toilet, shower, and bathtub in a guest room?
A: Each guest room has a shower and toilet but no bathtub.
Q: Is there Wifi at the facility?
A. Yes, Wi-Fi is available and sufficient for regular browsing and communication.
However, for heavy usage such as video conferencing, we recommend purchasing a 4G-compatible local SIM card at the airport, as internet stability may vary depending on national infrastructure. Please refrain from high-volume video downloads as this may affect other guests.
Q: Can I work during my stay?
A: We recommend digital detox during your Ayurvedic treatments. That said, you may choose to work during your free time.
If you need to schedule meetings, we may be able to adjust your treatment times upon prior request (not always possible). Please consult with the doctor before engaging in intense mental work immediately after strong treatments.
Q: Can I purchase items necessary for my stay locally?
A: Yes. Depending on the item, we will provide or sell the items you need during your stay.
Q. Is there laundry service?
A. Yes, we offer paid laundry service (guest-use washing machines are not available).
・T-shirt: approx. 1.1 euro
・Long pants: approx. 1.5 euro
We also sell original organic detergent (1 euro) for handwashing.
Q: I have a food allergy. Can you arrange the meals for that?
A: We would appreciate it if you could let us know when you make a reservation. We will respond individually.
Q. Can I go out during my stay?
A. While short outings are possible, we recommend spending your stay primarily inside the hotel to focus on healing.
For longer stays (2+ weeks), we can arrange half-day tours, such as to Galle (UNESCO site) or sunrise boat trips. Nearby, within a 15-minute tuk-tuk ride, you’ll find supermarkets, Ayurveda pharmacies, a turtle conservation project, temples, and Geoffrey Bawa architecture (Cinnamon Bentota beach hotel).
Q. Can I bring my own food or eat outside?
A. All meals are an essential part of your Ayurvedic treatment and are provided under the doctor’s guidance. We ask that you do not bring your own food or eat outside, as it may disrupt your treatment and dosha balance.
Q. How do guests usually spend their free time?
A. Besides treatment sessions (4 times/day) and meals, you are free to relax. Many guests enjoy reading, journaling, or strolling the beach depending on the day’s treatment schedule.
Q. What if my period overlaps with the stay?
A. Ideally, it’s best to avoid overlap. However, if your period starts during your stay, it’s not a big problem.
Some intense abdominal or purgative treatments will be paused while bleeding is heavy, but this is only a small part of the program. Treatments will be adjusted based on your condition in consultation with the doctor.
Q. Are there mosquitoes?
A. Our beachfront location generally has fewer mosquitoes, but you may encounter some in inland areas or during dawn/dusk. We provide herbal mosquito repellent, but it is mild. For stronger protection, we recommend bringing your own DEET based repellent from your country.
Q, Should I bring my regular medications?
A. Yes, please bring any prescribed medications. During your consultation, the doctor will help you decide whether to continue them during your stay. For supplements or vitamins taken at your own discretion, we leave that decision up to you.
<Others>
Q: I am considering requesting an interview or work to Tagiru.
A: Please contact us from the inquiry form [here]
Q: How can I get daily news or update from Tagiru.?
A: We are posting on Instagram. Great if you could follow us!
